We have updated our website with the gas distribution and sales price lists that took effect on 1 January 2024. The new price lists were posted to existing customers at the end of November, and updated versions are now also available on our price lists page.
The latest price lists are on our website
The key difference between the price lists posted in November and those now published online concerns gas transmission system operator Gasgrid Finland Oy’s pricing.
- Gasgrid Finland confirmed its 2024 capacity charges on 1 December 2023. We were therefore unable to account for the change in the price lists posted to customers in November. The price lists now published on our website include it.
- The capacity charge is similar to an official charge and is paid by Auris Energy to the transmission system operator for capacity at entry points, the exit zone, exit points, the virtual biogas entry point and the virtual LNG entry point – in other words, at various points of use in the transmission network. It therefore also forms part of the price of the gas you buy from us.
- Gasgrid decided to increase its capacity charge for 2024. According to Gasgrid, the increase is due to lower gas consumption and costs including those caused by the damage to Balticconnector and its repair.
- More information about changes to Gasgrid’s charges is available on its website: https://gasgrid.fi/2023/12/01/siirto-ja-palveluhinnasto-vuodelle-2024-julkaistu/
Our customer service team is available on weekdays
Our customer service team is happy to answer your questions on weekdays from 08:00 to 16:00. However, it will be closed on New Year’s Day, 1 January.
You can reach our customer service team on 020 690 027 or by email at asiakaspalvelu@aurisenergia.fi.