Political strikes on Thursday 1 February 2024 may affect staffing in our customer service team. Waiting times may be longer than usual.
Our customer service team will remain open, and we will do our best to assist customers as promptly as possible. We apologise for any inconvenience.
Some customer service matters can also be handled online. For example, you can enter into a gas agreement and submit a meter reading here.
Our customer service team is available on weekdays from 08:00 to 16:00 on 020 690 027 and by email at asiakaspalvelu( at) aurisenergia.fi.