Customer service

Mon–Fri 8:00–16:00 · 020 690 027

Contact customer service

We can help with billing, gas contracts and changes to your customer details.

Call 020 690 027
Monday–Friday, 8 am–4 pm.

Online services

Set up a gas contract

Set up a gas cooker contract or find out how to arrange a contract.

Set up a contract

Meter reading

The online form is temporarily unavailable. See how to report your reading.

View instructions

Terminate a gas contract

Use the termination form to end your gas contract.

Terminate a contract

Customer portal

View and manage your contracts in the customer portal.

Log in to the portal